In this episode of the Titans of Foodservice Podcast, Nick speaks with Guy Rigby, VP of Food & Beverage for Four Seasons in the Americas. Guy shares his journey in the luxury hotel industry, from starting as a receptionist at the Ritz Hotel in London to working in Houston, Tokyo, Bangkok, and New York. He also shares his insights on the importance of customer service, the challenges of managing food and beverage operations in luxury hotels, and the impact of technology on the industry.
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