Join Kareema as she delves into the past and future of the food service industry. She reflects on its transactional nature 20 years ago, when marketing programs and category management were just starting, requiring stern, tough individuals to navigate the business landscape. However, Kareema advocates for a shift, envisioning a future where genuine care for customers and colleagues is valued, and promotions are based on kindness and integrity, not just business prowess. Tune in to explore Kareema’s perspective on creating a more humane food service industry.

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